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26/07/2017Steve PaulNo Comments

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I was struggling to get any positive replies from the smaller, individual, Camper Van company’s in NZ, until I came across Rankers. What a truly great result that was. Within 24 hours, I was contacted by a number of companies, some saying they could help and others saying they were full. I received an email from Vicky at Kia Ora Campers, saying that although they could not meet my specific needs, they gave me some options to think about. Vicky could not have been more helpful, talked me through the process, as a virgin camper and they offered me a fantastic deal with a 4 berth camper.

Everything went smoothly and Ross from Kia Ora Campers met us at Auckland Airport and showed us everything we needed to know about the Camper. He understood we were inexperienced and took his time to explain all we needed to know. He is an asset to their team.

We went on our merry way, but within 48 hours disaster struck….we were parked up 30km north of Kiakoura and the Earthquake struck!! We were trapped between two massive landslides, the road was completely torn apart and we had to abandon our Camper Van…..it will be stuck there for at least 3 months. We were helicoptered to safety and taken to Blenheim.

PC Alan Hendrickson called Vicky at Kia Ora Campers for us, to explain the circumstances. I could not believe what happened in the next two hours.

Vicky from Kia Ora Campers called me back, saying that if we wanted, they would arrange for flights from Blenheim back to Christchurch, where they would provide us with an upgraded 6-berth Camper, at no cost at all to ourselves. Steve from Kia Ora Campers then sorted everything for us, booked our flights, arranged for our replacement Camper Van to be delivered to AKL, and after a short break, our Camper Van holiday was back on track.

To say that Vicky and Steve from Kia Ora Campers went beyond the call of duty is nothing short of an understatement.

This is all TRUE.

IF YOU WANT TO DEAL WITH THE BEST CAMPER VAN COMPANY….CALL Kia Ora Campers….end of.

Ben Awcock – UK.

Ben AwcockUnited Kingdom

We were looking for a small self-contained campervan and found the ideal van (we named her Rosemary) with Kia Ora Campers. We had a wonderful three weeks and enjoyed the freedom of self-contained travel. Easy booking process and great service from Kia Ora Campers. We had an unforeseeable technical issue with Rosemary, but there was great communication and they sorted out the repair promptly. Excellent value and we recommend Kia Ora Campers to others.

L+BNew Zealand

We hired two campers for a trip to Dunedin. The campers were great, very comfortable and in very good condition. Easier to travel in than we expected. Great service as well, nothing was a problem and easy to pick up and hand back.

Don SutherlandAustralia

Just arrived back in the UK from the best holiday ever! and had to put pen to paper in regard to the level of service that we received from Kia Ora Campers. From the first contact with Kia Ora Campers we were impressed with the way that they helped us, we had never hired a camper van before and we can truly say they held our hand all the way through the hiring process, no question was left unanswered. We looked at loads of camper van companies, and Kia Ora Campers stood out from the rest, prompt replies from any emails that we sent. We hired a 4 berth camper van from Kia Ora Campers for 5 days, and whilst not brand new, it was in excellent condition and never caused us problems. Our requirements needed a pick up in Christchurch and drop off in Queenstown (you would be surprise how many of the “BIG camper van companies”) could not or should that be would not do this! with Kia Ora Campers this was no problem. To illustrate the level of service this family run enterprise goes to, we overlooked a glasses case when we dropped the van of at Queenstown Airport (early morning flight but Kia Ora Campers were there waiting for us) they e-mailed me trying to find what hotels we would be staying in on the north island so they could get the case back to us, I mean a glasses case!!. If you have read this review the only thing left to say is book with this company and you will not be disappointed. If we could score higher than a ten we would.

Tony WilliamsonUnited Kingdom

Thanks for the great service and the reliable, well equiped 4 berth camper. Nice people to deal with too. We were impressed with the little extras that were on board, often not noticed until you really need them, and then too late to buy any where on the road.

MaverickNew Zealand

Hi, Thank you for a lovely and hassle free getaway over the easter weekend. Bestes!

Henning LizetteNew Zealand

Want to take a minute to thank Kia Ora Campers for being good people who did something great for us a few weeks back. We had rented a six-passenger van from them and paid for the hire with a cheque. Unfortunately, the cheque was an old one and the extension at the end did not match our account number so bank rejected it. Another company may have flipped but Kia Ora Campers just dealt with the issue very calmly and professionally and we arranged to make a direct cash transfer instead. The van was great and took us all over the bottom of the South Island. We enjoyed ourselves tremendously. We would definitely hire a campervan from Kia Ora Campers again. If you want to deal with a company that is fair in its pricing and business practices, then I thoroughly recommend Kia Ora Campers.

SandraCanada

Rented a camper from Kia Ora Campers in April – fabulous! Everything was made easy and they were so helpful. We wanted to pick up and drop off to Dunedin airport and they were the only ones I found who would do this. I would definately recommend them! Thanks Kia Ora Campers 🙂

Lara CNew Zealand

Extremely helpful folk to deal with and pleasing to support local business. We wanted a Dunedin pick up and drop off which was readily accommodated at a reasonable cost. The self contained van was set up well with excellent ordinary and water heating systems and shower. A reliable and comfortable motorhome for two for a week of southern NZ exploration. Highly recommended.

jennyjayNew Zealand

Very professional and easy to deal with. Would highly recommend using Kia Ora Campers.

JP KearneyIreland

We had a great experience renting a campervan from this company. The van was in good condition & was reliable & comfortable. Correspondence was excellent – any query was answered promptly and courteously. We will be definitely using them again!

Marymac

Had a great 10 days exploring the South Island in a 4 berth campervan from Kia Ora Campers. The van was delivered to Queenstown on time and full instructions were given (as this was our first time in a camper). The camper was really easy to drive and we enjoyed a trouble free holiday. Wouldn’t hesitate to use a Kia Ora Camper again in the future.

Chris MalkinUnited Kingdom

We picked the campervan up from Christchurch airport – they were waiting for us off our flight. We had issues getting cash out of our bank at the ATM at the airport so they patiently drove us to a branch in town. The van itself was SPOTLESS and well stocked. Everything was in excellent working order and we had absolutely no issues with the vehicle. There were 4 of us – 2 adults and 2 children – with enough room. The campervan was to be picked up by the company in Picton so we didn’t have to drive back down south. We made a mistake in dates and were expecting the pickup a day late. As soon as we realized what happened, we phoned the owners and had the van ready for pickup in about half an hour – but 5 hours after the arranged time! Instead of charging us a late few or being really upset, they picked up the van patiently and left us with a bottle of NZ wine! We were very grateful for their understanding. All correspondence was fast and efficient. There was a detailed map left for us to use (we didn’t hire GPS). Overall I would absolutely deal with Kia Ora Campers again – DO NOT HESITATE!

kmgirard

Just had two fantastic weeks in NZ and had a great experience with Kia Ora Campers. Can highly recommend them. We had a 4 berth camper for just two of us and it was really good. Well priced too. Cheers, Jon and Emma

Jon SatchwellAustralia

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Steve & Vicky Paul
560 Lansdborough Road, Timaru, New Zealand
Ph: +64 3 688 1388
Mobile: +64 21 176 4079
or +64 21 132 9830
Email: info@kiaoracampers.nz

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